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> About Us
CR Magic DMC is inspired by the enchantment of travel, the joy of exploration, the pursuit of knowledge, and the pleasure of experiencing all that our country has to offer.
We partner with top-tier providers across every necessary sector to ensure that each event is both unique and memorable.
From the spark of imagination, we are developers of ideas. We initiate the journey and guide you through every step, ensuring excellence in our service.
Our Magic
At CR Magic DMC, we thrive on passion. For us, work is a joy, a vibrant journey through the beauty of our homeland. Unlike many who hesitate to chase their dreams, we’ve embraced our love for showcasing our country and facilitating outstanding experiences for your visit or event. This isn’t just a job for us; it’s our passion..
Our expertise as a Destination Management Company gives you access to extraordinary, often exclusive, experiences. We leverage our local insights, extensive network of suppliers, and sharp negotiation skills to prioritize your interests and budget.
From seamless ground services—including transfers, accommodations, dining, venues, logistics, and activities—to ensuring a relaxed atmosphere for your incentive trips, CR Magic DMC handles it all. Just share your needs, and we’ll weave our magic.
We are a comprehensive service provider from start to finish, equipped with the necessary experience and resources to let you concentrate on enjoying your time.
Creativity is at the heart of what we do at CR Magic DMC. We turn your imagination into reality, developing ideas with a commitment to quality and personalized service. Our hallmark traits—originality and emotion—are evident in everything we do, supported by a team proficient in ensuring the success of your event.
CR Magic DMC proudly affiliates with notable organizations such as the ICT (Costa Rican Tourism Institute), Costa Rica Convention Bureau, SITE (Society for Incentive Travel Excellence), CANATUR (National Chamber of Tourism), MPI, PCMA and supports initiatives like the Code of Conduct to protect youth against sexual exploitation.
We also maintain robust partnerships with international groups such as the One World DMC Network, Destination Experts in Mexico, ESA Latin America, and SmartSpeakers—one of the largest speakers bureaus in Latin America.
Our team is dedicated to continual learning to stay ahead and deliver the best to our clients.
“Our motto, ‘WE WORK WITH PASSION,’ not only defines but also drives us, ensuring that we deliver unmatched service in every aspect of our operations. Our ultimate goal is the complete satisfaction of our clients, providing a unique and personalized service from beginning to end.
Our Team
ALEJANDRA AGUILAR
Directora General
- aleaguilar@crmagicdmc.com
- +506 4000-1115
- +506 8341-4957
DIEGO HERRAN
Director de Operaciones
- dherran@crmagicdmc.com
- +506 4000-1115
- +506 6009-1101
REBECA ROMERO
Directora Comercial
- rromero@crmagicdmc.com
- +506 4000-1115
- +506 8757-4444
MELISSA BENACH
Directora de Ventas
- mbenach@crmagicdmc.com
- +506 4000-1115
- +506 8553-6969
MAURICIO CONDEGA
Operaciones
- mcondega@crmagicdmc.com
- +506 4000-1115
- +506 8404-6999
- Mission -
Provide personalized programs for incentives, congresses and conventions, with the support of a team of experts in the destination and the creation of unique and innovative programs, guaranteeing excellence and consistency in our services.
- Vision -
To be recognized by our clients and suppliers, as through a personalized and reliable company with great quality of service, to work in the coordination and operation of incentive groups, congresses and conventions, offering unique experiences, through a personalized, reliable and quality service.
- Our values -
- Work with passion.
- Live with magic.
- Honesty.
- Customer service satisfaction.
- Create the best reality from an idea.
- Make dreams come true.